Archive for August, 2007

First Student Loan

When a university education, many students who already know they have to pay a very expensive price. Even if the rise and increase tuition, it seems that students have no other choice but to join students willing to pay for the college level and that, financially and materially to their families.

Thursday, August 23rd, 2007

How To Manage Client Complaints

Fifteen years ago, I had a complaint in a well-known Italian restaurant in Minneapolis. I still remember how the staff responded to my concerns. In fact, I used in my customer service seminars. It shows the power we have all our clients an unforgettable experience.

Sunday, August 5th, 2007